HyenaVPN Member In-Purchase Agreement

You are welcome to use the in-member purchase function.

" HyenaVPN Member In- Purchase Agreement" (hereinafter also referred to as "this Agreement") is concluded between you (hereinafter also referred to as the "Member") and the owner of HyenaVPN (website: www.hyenavpn.com ), and has the same legal effect on both parties. If you think that all the bold terms in this agreement may cause some or all of your rights or interests to be damaged, please be sure to read it carefully and continue to use HyenaVPN member in-app purchase service after ensuring that you understand and accept the terms. (Hereinafter also referred to as "Member Services").

If you are a minor, please read and decide whether to agree to this agreement under the supervision and guidance of a guardian.

Service Content

HyenaVPN membership service is an exclusive membership benefit provided to you by HyenaVPN , which you can purchase through the corresponding service fee.

When obtaining HyenaVPN membership services, you should abide by laws, regulations and this agreement, and not infringe the legitimate rights and interests of third parties or HyenaVPN . You may not obtain VIP membership services by yourself (or assist others) through the following methods:

(1) For commercial or other non-personal use purposes;

(2) Through any automatic programs, scripts, software, etc., such as robot software, spider software, and crawler software;

(3) By transferring, donating, borrowing, renting, selling, or transferring VIP membership services without HyenaVPN’s permission;

(4) Through improper means or in violation of the principle of good faith (such as exploiting loopholes in rules, exploiting system loopholes, abusing membership status, black industry, speculation, etc.);

(5) By exploiting or destroying HyenaVPN membership service rules.

your account

1. Obtain an account

During the validity period of your membership service, the HyenaVPN account you use to enjoy membership services is your HyenaVPN account (i.e.: the HyenaVPN account bound to your membership service , hereinafter also referred to as the member account).

2. Log in

HyenaVPN service requires you to log in to your HyenaVPN account to use it.

3. Account management and security

(1) You shall be solely responsible for properly and correctly keeping, using, and maintaining your member account and password, and taking necessary and effective confidentiality measures for your account and password. You shall be solely responsible for any losses, omissions, tampering, theft and other losses caused by improper maintenance that are not caused by HyenaVPN’s legal fault.

(2) If you find that someone has used your account without authorization or there are other abnormalities in your account that prevent you from logging in and using it normally, you need to follow the account retrieval process officially announced by HyenaVPN to retrieve your account. During the retrieval process, HyenaVPN may ask you to provide corresponding information and/or supporting materials. Please ensure that the content you provide is true and valid, otherwise it may not pass HyenaVPN 's verification and the retrieval may fail.

(3) Please pay special attention to the fact that the actions under your member VIP account are deemed to be your own actions, and you shall be responsible for the activities that occur under your member account or through the account.

4. Information inquiry

You can check your account information details by logging in to the HyenaVPN account page, including activated VIP membership service content, service period, etc.

5. Login restrictions

HyenaVPN membership accounts can be used on mobile phones, Pads, computers and the corresponding web pages of the above terminals. The specific applicable equipment terminals shall be subject to the actual provision of HyenaVPN .

In order for you to use the VIP membership service smoothly, it is recommended that you can check and manage the device terminal login status of your VIP membership account in the product.

6. Account independence

Your Super Account may only be used by you for non-commercial purposes. Unless HyenaVPN agrees, membership rights cannot be transferred, migrated, transferred, donated, sold, or shared between different accounts.

7. Ownership of rights

the HyenaVPN membership account and the products and/or services involved are owned by HyenaVPN or used with authorization. You only have limited rights to use the aforementioned products or services.

8. Activity participation

During the membership period, you have the right to choose to participate in membership activities organized by HyenaVPN and enjoy various benefits provided by HyenaVPN . The content and rules of specific activities and discounts are subject to actual provision by HyenaVPN .

Preferential policies

HyenaVPN may provide discounts such as extensions and upgrades to VIP membership services that have been purchased and are currently valid at different stages based on actual operating conditions. The specific preferential policies are subject to the content notified by HyenaVPN on the relevant service pages.

Terms of Use

When you obtain and use membership services (including participating in activities), you should follow the procedures and platform specifications announced by HyenaVPN official channels;

Charges and cancellations

HyenaVPN membership is a paid service. You can pay for VIP membership through the payment methods actually supported by HyenaVPN , such as bank card payment, third-party payment, etc.

VIP membership services are virtual goods, which are charged first and then served. The membership fee is the price of the online product corresponding to the membership service you purchased. Rather than prepayment or deposit, deposit, savings card, etc., if you need to apply for a refund after VIP membership is activated, the membership fee will be refunded to your payment account through the original method.

You should carefully check your account information, purchased service content, price, service period and other information before purchasing VIP membership services (including automatic renewal services).

Interruption and Termination of Service

Interruption or termination of this service includes the following situations:

(1) You make the request on your own initiative;

(2) You have committed or HyenaVPN’s independent judgment believes that you have committed any behavior that violates national laws, regulations or regulatory policies, violates this Agreement, or damages the reputation and interests of HyenaVPN or its affiliates;

(3) HyenaVPN shall comply with the provisions of laws, regulations, regulatory policies or the requirements of competent authorities;

(4) HyenaVPN is required for emergency situations such as maintaining account and system security;

(5) Force majeure (in view of the special nature of the Internet, force majeure also includes major impacts caused by hacker attacks, technical adjustments in the telecommunications sector, temporary closures due to government controls, virus attacks, etc. that affect the normal operation of the Internet);

(6) Other situations that HyenaVPN cannot resist.

Changes in service content

HyenaVPN has the right to make partial or complete changes to the membership service content (including but not limited to member rights details, charging standards, and charging methods) based on changes in laws, regulations and policies, copyright owner requirements, and changes in its own operating strategies. Regarding the aforementioned changes, HyenaVPN will make corresponding changes through the corresponding It will be published on the service page, site letter notification or other reasonable means, and will be effective from the date of publication. After publication, your continued operations (including but not limited to clicking to agree, or continuing to purchase, or completing payment, or using membership services, etc. ), you are deemed to have accepted the aforementioned changes.

HyenaVPN automatic renewal agreement

Welcome to activate the automatic renewal function.

The automatic renewal function is provided by the owner of HyenaVPN (website: www. hyenavpn .com) for HyenaVPN users (hereinafter referred to as "you"), and will automatically renew from your designated third-party payment account according to your settings. The function of deducting expenses.

Please be sure to read carefully and fully understand the terms of this agreement, especially the corresponding terms exempting or limiting liability. HyenaVPN will remind you of restrictions and disclaimers in bold or italics. Minors should be accompanied by a legal guardian to read this agreement and confirm that they have the right to bind other paid accounts.

When you confirm that you have activated the automatic renewal function, you are deemed to have read and agreed to be bound by this Agreement. If you object to any terms of this Agreement, you may choose not to activate this feature.

Service Content

HyenaVPN ’s paid products more conveniently , we provide you with an automatic renewal function.

When you explicitly agree to activate the automatic renewal function, you authorize HyenaVPN to deduct the fees required to purchase the paid product again from your bound third-party payment account when the agreed renewal conditions are met.

This feature is applicable to products that require regular renewal such as the " HyenaVPN Membership" provided by HyenaVPN .

Activate automatic renewal

After you activate the automatic renewal function, your HyenaVPN account will be bound to your designated third-party payment account.

We will automatically deduct the next period of fees within 24 hours before the product you purchased expires, and continue the corresponding service content, service conditions and service period.

If the renewal fails due to reasons that are not attributable to HyenaVPN (such as third-party system failure, account limit, insufficient account balance, etc.), we will treat it as "due for non-renewal" and stop providing the corresponding services to you. You are responsible for any possible adverse consequences.

Some Apple users can still purchase paid products without logging in to their HyenaVPN account. In such cases, we will record the purchase according to the device (IMEI code) used by the user to purchase the product, and bind the third-party payment account to the device.

If you purchased a paid product without logging in to your HyenaVPN account, but the device is no longer under your control, including but not limited to lost or given to others, you can turn off automatic renewal to avoid continued payment. For the method of closing, see "Turn off automatic renewal" in this agreement.

*Promotions and discounts

We may adjust product prices from time to time based on business needs or market conditions and announce them to users on relevant pages.

Unless the two parties have clearly agreed on the price of each period when the automatic renewal function is activated for the corresponding product, if the price at the time of automatic renewal is higher than the price at the time of your initial purchase, we will obtain your consent.

If the price at the time of automatic renewal is lower than the price at the time of your initial purchase, we will directly deduct the corresponding amount.

You can only turn off the automatic renewal function from the third-party payment account (or system). The closing path is as follows:

Apple devices: Turn off in iCloud payment function. The path is: Settings → iTunes Store and App Store → Apple ID → View Apple ID → Account Settings → Subscriptions.

Android devices: Turn off in Google Play subscriptions. The path is: GooglePlay sidebar → Subscription.

If the path is adjusted due to operating system upgrades or other reasons and you are unable to turn off automatic renewal correctly, you can consult the equipment manufacturer or system service provider, or you can contact our customer service via private message, and we will try our best to provide you with a solution.

Turning off this feature will be deemed as revoking the authorization you gave HyenaVPN to deduct fees from your third-party payment account. However, this revocation will not affect the deductions completed by HyenaVPN before your revocation.

Regardless of the reason, if you terminate the use of the corresponding paid product service, the corresponding activated automatic renewal function needs to be turned off by yourself. If you do not close it, HyenaVPN will perform automatic deduction operations normally. Once the deduction is successful, HyenaVPN will continue the corresponding services for you normally.

Agreement modification

According to the development of the Internet and changes in relevant laws, regulations and normative documents, or due to the needs of HyenaVPN's business development, HyenaVPN has the right to modify or change the terms of this agreement. Once the content of this agreement changes, HyenaVPN will choose to use the terms of this agreement based on the actual situation. Including but not limited to system prompts, announcements, site messages, etc. to remind you.

If you do not agree with HyenaVPN ’s modifications to the relevant terms of this agreement, you have the right to turn off automatic renewal. If you continue to use it, you will be deemed to have accepted the modifications made by HyenaVPN to the relevant terms of this agreement.

Governing Law and Dispute Resolution

The establishment, effectiveness, performance, interpretation and resolution of disputes of this Agreement shall be governed by the laws of the mainland of the People's Republic of China.

If any agreement in this Agreement is invalid due to conflict with the laws of the mainland of the People's Republic of China, these terms will be re-interpreted in a manner that is as close as possible to the original provisions of this Agreement, and other agreements in this Agreement shall still have full validity and effect.

The signing place of this agreement is Tianfu New District, Chengdu City, the People's Republic of China. If you have a dispute with HyenaVPN , both parties should try to resolve it amicably through negotiation. If negotiation fails, both parties agree to submit the dispute to the jurisdiction of the court with jurisdiction in the place where this agreement is signed.

other

If HyenaVPN is unable to deduct fees normally due to force majeure or other reasons beyond HyenaVPN's control , HyenaVPN will promptly issue a notice and reasonably handle the aftermath.

between this Agreement and various user-related notices and announcements issued by HyenaVPN from time to time, the various notices and announcements shall prevail.

If you have any questions about the content of this agreement, please contact customer service via private message.

Apple projects are available on iPhone , iPad , and mac .

The Google Play project is available on Mobile.

Payment will be charged to your account upon confirmation of purchase. Automatically renewing accounts will be charged within 24 hours before expiration. Until then, you can manually turn off automatic renewal in the app store settings management.

This activity is provided by HyenaVPN and has nothing to do with Apple Inc and Google.